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Trying to install a child theme? Update to a new version? Have any other related questions? We can help.
FAQ's
- Steps to take before contacting support
- I placed an order but I'm not seeing my downloads!
- I'm trying to import the demo content and I get an error message
- I'm trying to change my homepage and it keeps reverting to the default setting
- Why do I get errors when I try to upload/install my child theme?
- How do I update my theme's meta tag information that appears in Facebook, etc?
Theme Installation
- My child theme import menu link shows the wrong name
- Lavanya Installation Instructions
- Step-by-Step Child Theme Installation Instructions
- What to do if the Import Demo Data process fails
- I'm unable to activate my API Key
- I'm seeing the error: "The parent theme is missing. Please install the 'Divi' parent theme"
General Questions
- Hide API key and activation screen
- Google Chrome Inspect Element Tutorial for Divi
- I'm having problems with WooCommerce and/or WPML when the theme is active
- What support do you include with your products?
- I previously purchased a product but didn't receive a license key
- How can I upgrade my license to unlimited?