Logo
Community Submit a Request
Sign in
  1. BeSuperfly
  2. Start here

Start here

Trying to install a child theme? Update to a new version? Have any other related questions? We can help.

FAQ's

  • Steps to take before contacting support
  • I placed an order but I'm not seeing my downloads!
  • I'm trying to import the demo content and I get an error message
  • I'm trying to change my homepage and it keeps reverting to the default setting
  • Why do I get errors when I try to upload/install my child theme?
  • How do I update my theme's meta tag information that appears in Facebook, etc?

Theme Installation

  • My child theme import menu link shows the wrong name
  • Lavanya Installation Instructions
  • How to Install a BeSuperfly Divi Theme
  • What to do if the Import Demo Data process fails
  • I'm unable to activate my API Key
  • How to solve Broken Themes Error: "The following themes are installed but incomplete"

General Questions

  • Hide API key and activation screen
  • Google Chrome Inspect Element Tutorial for Divi
  • I'm having problems with WooCommerce and/or WPML when the theme is active
  • What support do you include with your products?
  • How can I upgrade my license to unlimited?

Product Updates

  • How do I upgrade my child theme to the new version?
BeSuperfly